ALFAcoins is a cryptocurrency* payment processor.
* A cryptocurrency is a digital or virtual currency employing cryptographic security.


Withdrawal request has been created.


Withdrawal request is pending.


Withdrawal request has been completed.


Withdrawal request has been cancelled.


Withdrawal request has been rejected (contact support for details).


Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dash or XRP.

Any legal internet business, including online games, stores, IT services, etc.

If your business is legal and involves accepting payments, you can use the ALFAcoins service.*

* ALFAcoins reserves the right to refuse to enter into business relations with any existing or prospective merchant at any time, at its own discretion. When in doubt, please contact the support team and tell us more about your business.

To verify your business, you need to present scans of different documents depending on your jurisdiction. You can learn more details from our support team:

You can install a payment button on your site, or bill your clients using the API.

You can receive payments from any country except:

the Islamic Republic of Iran;
the Democratic People's Republic of Korea.

You can withdraw funds in cryptocurrency form. There is also a BitSend function, allowing you to send salaries and bonuses to your staff and partners.

You can withdraw your funds in one of the cryptocurrencies supported on this site.

A commission is charged on each transaction: you are free to either include it in the price of the product, or to charge the commission to your client over and above the price of the goods.
For more details about commissions see:

You can start using ALFAcoins absolutely free.

Funds withdrawals to cryptocurrencies takes a few minutes.

The 2-Step Verification (also known as two-factor authentication) is an extra layer of security to your account. You sign in with something you know (your password) and something you have (a verification code from auth app).

BitSend is a payment system that was created for sellers who want to send funds in cryptocurrencies that are supported by our site directly from their ALFAcoins accounts to their employees in the form of bonuses or salaries as well as partner rewards and payments to customers.

The BitSend function is only available to Merchants who are registered on the ALFAcoins website.

As a Merchant, you can send money to your employees, provide rewards to partners, and pay customers.


Order has just been created.

In queue

Order is in the queue (there is not enough money in your account).


Order has been completed (money was sent to your customer).


Order has been canceled.


There was an error while processing your order.


In order to send funds using BitSend, you need to:

  • Be a registered user.
  • Sign in with your account.
  • Go to the Withdrawal → Bitsend page.
  • Select the cryptocurrency in which the funds will be sent (Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dash, Ripple).
  • Enter the address of the recipient.
  • Enter the amount to be received in a Base account currency (the cryptocurrency amount will be automatically calculated).
  • Fill in the information about the recipient.
  • ​Click "Submit".
A fee of 0.99% of the amount to be transferred is assessed. In addition, the fee charged by the network that is used to send the selected cryptocurrency is also assessed.

In any of the cryptocurrencies supported by ALFAcoins, including:

  • Bitcoin
  • Litecoin
  • ​Ethereum
  • ​Bitcoin Cash
  • ​Dash
  • XRP
The money transfer occurs instantly. How fast the recipient receives funds depends on the speed of the cryptocurrency network.

You can access the site without 2-step Authentication, but you will not be able to perform transactions like Withdrawal, Bitsend, Integration. You will also not be allowed to change personal information without the 2-step authorization code.

Install the Google Authenticator application on your smartphone (Android, iPhone or BlackBerry). Follow the activation instructions for 2-step Authentication in order to get the code.

One of the following problems may be the reason for this error:
- You entered the wrong code;
- You entered an outdated code (more than 30 seconds passed after the code was generated)

For your convenience, ALFAcoins fixes the rate for 15 minutes. It means if you send the funds within 15 minutes and the transaction goes into the network, the rate remains the same, even if your transaction "gets stuck".

ALFAсoins uses a cryptocurrency rate system based on the market depth of multiple exchanges, thereby providing merchants with the best rate. You can also use our rates on your website.

You can delete your account by contacting our Support Team or in your account settings by clicking on "Edit account" ➤ " Delete account".


This status is used for freshly created payments.


This status indicates that the invoice has been paid, but payment is yet to be confirmed on the blockchain. NOTE: for final confirmed payment status, see: Completed.

Partially paid

This status indicates that the payment has been partially made (paid amount is less than amount specified in the payment).


This status indicates that the payment wasn't made within 15 minutes.


This status indicates that the invoice has been fully paid and confirmed on the blockchain.


This status indicates that the payment has been refunded to your customer.

If you've paid for mobile phone top up at and your payment has been completed, but you received nothing on your phone please create a support ticket at