ALFAcoins is a cryptocurrency* payment processor.
* A cryptocurrency is a digital or virtual currency employing cryptographic security.


Withdrawal request has been created.


Withdrawal request is pending (usually takes 24-48 hours for bank withdrawals).


Withdrawal request has been completed.


Withdrawal request has been cancelled.


Withdrawal request has been rejected (contact support for details).


Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dash or Ripple.

Any legal internet business, including online games, stores, IT services, etc.

If your business is legal and involves accepting payments, you can use the ALFAcoins service.*

* ALFAcoins reserves the right to refuse to enter into business relations with any existing or prospective merchant at any time, at its own discretion. When in doubt, please contact the support team and tell us more about your business.

To verify your business, you need to present scans of different documents depending on your jurisdiction. You can learn more details from our support team:

You can install a payment button on your site, or bill your clients using the API.

You can receive payments from any country except:

the Islamic Republic of Iran;
the Democratic People's Republic of Korea.

You can withdraw funds either to a bank account or in cryptocurrency form. There is also a BitSend function, allowing you to send salaries and bonuses to your staff and partners.

You can withdraw your funds in USD, EUR, or one of the cryptocurrencies supported on this site.

In such cases, withdrawn funds will be converted twice: first into USD, and then into the currency used by your account.

A commission is charged on each transaction: you are free to either include it in the price of the product, or to charge the commission to your client over and above the price of the goods.
For more details about commissions see:

You can start using ALFAcoins absolutely free.

Funds withdrawals to USD or EUR bank accounts usually take up to 24 hours.
Funds withdrawals to cryptocurrencies takes a few minutes.

The 2-Step Verification (also known as two-factor authentication) is an extra layer of security to your account. You sign in with something you know (your password) and something you have (a verification code from auth app).

BitSend is a payment system that was created for sellers who want to send funds in cryptocurrencies that are supported by our site directly from their ALFAcoins accounts to their employees in the form of bonuses or salaries as well as partner rewards and payments to customers.

CoinSplit is a Merchant tool that allows you to allocate funds that are received from customers in a cryptocurrency between two balances: one in a fiat currency and another in a cryptocurrency.

In your account, go to the Withdrawal -> Coins Withdrawal section and select the cryptocurrency for which you want to configure CoinSplit.


We accept 100% of the amount of payment received from the client. Using the slider, set what percentage you want to keep in the cryptocurrency and which in the fiat currency.


In our example, 32% of the amount of each payment made in Bitcoin will be stored in Bitcoin on your ALFAcoins Bitcoin account. The remaining 68% will be credited to your fiat currency account.

The BitSend function is only available to Merchants who are registered on the ALFAcoins website.

As a Merchant, you can send money to your employees, provide rewards to partners, and pay customers.

You can set it to any value between 0% to 100%. A value of 100% means that the amount received from the buyer in the cryptocurrency is fully credited to your cryptocurrency account in the ALFAcoins system.


Order has just been created.

In queue

Order is in the queue (there is not enough money in your account).


Order has been completed (money was sent to your customer).


Order has been canceled.


There was an error while processing your order.


You can accept funds in any cryptocurrency supported on the site:

  • Bitcoin
  • Litecoin
  • ​Ethereum
  • Bitcoin Cash
  • Dash
  • Ripple

Note: the funds will be allocated between the cryptocurrency in which the customer sent funds to your account and the fiat currency which you originally chose when you set up your account.

You can configure CoinSplit to receive funds in the fiat currency for which your account was created. If necessary, you can change the currency of your account by contacting customer support.

In order to send funds using BitSend, you need to:

  • Be a registered user.
  • Sign in with your account.
  • Go to the Withdrawal → Bitsend page.
  • Select the cryptocurrency in which the funds will be sent (Bitcoin, Litecoin, Ethereum).
  • Enter the address of the recipient.
  • Enter the amount to be received in a fiat currency (the cryptocurrency amount will be automatically calculated).
  • Fill in the information about the recipient.
  • ​Click "Submit".

The time that it takes to receive funds in your account varies individually and depends on how fast the necessary confirmations are received on the particular cryptocurrency network. Once the customer pays the bill, the funds will be instantly credited to the Merchant's account.

A fee of 0.99% of the amount to be transferred is assessed. In addition, the fee charged by the network that is used to send the selected cryptocurrency is also assessed.

In any of the cryptocurrencies supported by ALFAcoins, including:

  • Bitcoin
  • Litecoin
  • ​Ethereum
  • ​Bitcoin Cash
  • ​Dash
  • Ripple
The money transfer occurs instantly. How fast the recipient receives funds depends on the speed of the cryptocurrency network.

You can access the site without 2-step Authentication, but you will not be able to perform transactions like Withdrawal, Bitsend, Integration. You will also not be allowed to change personal information without the 2-step authorization code.

Install the Google Authenticator application on your smartphone (Android, iPhone or BlackBerry). Follow the activation instructions for 2-step Authentication in order to get the code.

One of the following problems may be the reason for this error:
- You entered the wrong code;
- You entered an outdated code (more than 30 seconds passed after the code was generated)

ALFAсoins uses a cryptocurrency rate system based on the market depth of multiple exchanges, thereby providing merchants with the best rate. You can also use our rates on your website.


This status is used for freshly created payments.


This status indicates that the invoice has been paid, but payment is yet to be confirmed on the blockchain. NOTE: for final confirmed payment status, see: Completed.

Partially paid

This status indicates that the payment has been partially made (paid amount is less than amount specified in the payment).


This status indicates that the payment wasn't made within 15 minutes.


This status indicates that the invoice has been fully paid and confirmed on the blockchain.


This status indicates that the payment has been refunded to your customer.